I am a first time user of your company’s services and am writing to express my thanks and appreciation for the quality of the service you and your tradesman provided me. To say I was pleasantly surprised is an understatement.
As a salesperson I have a heavy dependence on my car, which has been receiving regular service from an alternate local service centre. On Monday morning the transmission wasn’t selecting gears and I found the automatic transmission oil so extremely low the vehicle couldn’t be driven for fear of damaging things further. Consequently I called Mr Mechanic Mobile Mechanics, who I found in the local yellow pages.
Thank you very much for coming to my rescue and for fitting me into your schedule on short notice. That was my first pleasant surprise dealing with Mr Mechanic.
I found your tradesman Peter to be very polite and professional. The problem has been fixed and the car drives beautifully now. Most remarkable, in the past – while my previous garage was careful the steering wheel, seat, floor or the bonnet had some spots or oil marks on them after a service. In Peter’s case he didn’t leave one spot on anything including my driveway. I was explaining that to someone last night after getting home to find my car fully serviced and ready to drive and the response was a clean mechanic that’s almost impossible.
Thank you for your excellent service and I look forward to meeting Peter one day. I will be using your services in future and am delighted that I have found an alternative to wasting my time dropping off and picking up my car from a garage after each service.